Research & evaluation methods

Selection of methods to research business domain, operators, environmental context and evaluate interactive systems.

• A/B testing
• Affinity diagrams
• Brainstorming
• Card sorting
• Cognitive walkthrough
• Competitor analysis
• Contextual inquiry
• Contradictions identification and resolving
• Corridor testing
• Customer/operator journey map
• Expert evaluation
• Eye-tracking
• Field observation
• Focus groups
• GOMS
• Heuristic evaluation
• Individual interviews
• Online surveys
• Participatory design
• Performance measurement
• Personas modeling
• Remote testing
• Shadowing
• Storyboarding
• Surveys
• Task analysis
• Thinking aloud protocol
• Use cases
• Wireframing