Selection of methods to research business domain, operators, environmental context and evaluate interactive systems.
- A/B testing
- Affinity diagrams
- Brainstorming
- Card sorting
- Cognitive walkthrough
- Competitor analysis
- Contextual inquiry
- Contradictions identification and resolving
- Corridor testing
- Customer/operator journey map
- Expert evaluation
- Eye-tracking
- Field observation
- Focus groups
- GOMS
- Heuristic evaluation
- Individual interviews
- Online surveys
- Participatory design
- Performance measurement
- Personas modeling
- Remote testing
- Shadowing
- Storyboarding
- Surveys
- Task analysis
- Thinking aloud protocol
- Use cases
- Wireframing