Research & evaluation methods

Selection of methods to research business domain, operators, environmental context and evaluate interactive systems.

  • A/B testing
  • Affinity diagrams
  • Brainstorming
  • Card sorting
  • Cognitive walkthrough
  • Competitor analysis
  • Contextual inquiry
  • Contradictions identification and resolving
  • Corridor testing
  • Customer/operator journey map
  • Expert evaluation
  • Eye-tracking
  • Field observation
  • Focus groups
  • GOMS
  • Heuristic evaluation
  • Individual interviews
  • Online surveys
  • Participatory design
  • Performance measurement
  • Personas modeling
  • Remote testing
  • Shadowing
  • Storyboarding
  • Surveys
  • Task analysis
  • Thinking aloud protocol
  • Use cases
  • Wireframing